Business Human Resources
- » Certificate II in Business - BSB20101 - 10 weeks
- » Certificate III in Business (Sales) - BSB30301 - 20 weeks
- » Certificate IV in Business (Human Resources) - BSB40801 - 40 weeks
- » Diploma of Business (Human Resources) - BSB50801 - 50 weeks
- » Advanced Diploma of Business (Human Resources) - BSB60301 - 60 weeks
- » Advanced Diploma of Business (Human Resources) - 20 weeks Fast Track (Conditions Apply)
Certificate II in Business
BSB20101 - 10 weeks (CRICOS 10 weeks)
This qualification provides students with the knowledge and practical skills for employment in an office environment. Participants learn to process information such as email, word processed documents and spreadsheets. Workplace safety procedures and and customer service principles are also covered.
(CRICOS Course Codes: Melbourne 046573E, Sydney 046965M)
| Unit Code | Unit of Competency | Core/Elective |
| Stage 1 | ||
| BSBCMN201A | Work effectively in a business environment | Core |
| BSBCMN202A | Organise and complete daily work activities | Core |
| BSBCMN203A | Communicate in the workplace | Core |
| BSBCMN204A | Work effectively with others | Core |
| BSBCMN207A | Prepare and process financial/business documents | Core |
| BSBCMN208A | Deliver a service to customers | Core |
| BSBCMN209A | Provide information to clients | Core |
| BSBCMN210A | Implement improved work practices | Core |
| BSBCMN211A | Participate in workplace safety procedures | Elective |
| BSBCMN213A | Produce simple word processed documents | Elective |
| BSBCMN214A | Create and use simple spreadsheets | Elective |
| BSBCMN215A | Participate in environmental work practices | Elective |
| BSBCMN302A | Organise personal work priorities and development | Elective |
| BSBCMN308A | Maintain financial records | Elective |
| BSBCMN309A | Recommend products and services | Elective |
| BSBCMN310A | Deliver and monitor a service to customers | Elective |
| BSBCMN311A | Maintain workplace safety | Elective |
| BSBCMN312A | Support innovation and change | Elective |
Please Note: Units displayed in each stage are in alphabetical order and not in order of course delivery.
Certificate III in Business (Sales)
BSB30301 - 20 weeks (CRICOS 26 weeks)
This qualification covers all aspects from initiating the sale to satisfying a customer’s needs. Each unit contains practical examples and activities to build on the student’s skills and knowledge, and to enhance their confidence when dealing with customers.
(CRICOS Course Codes: Melbourne 046574D, Sydney 060593F)
| Unit Code | Unit of Competency | Core/Elective |
| Stage 1 | ||
| BSBCMN201A | Work effectively in a business environment | Elective |
| BSBCMN202A | Organise and complete daily work activities | Elective |
| BSBCMN203A | Communicate in the workplace | Elective |
| BSBCMN204A | Work effectively with others | Elective |
| BSBCMN207A | Prepare and process financial/business documents | Elective |
| BSBCMN208A | Deliver a service to customers | Elective |
| BSBCMN209A | Provide information to clients | Elective |
| BSBCMN210A | Implement improved work practices | Elective |
| BSBCMN211A | Participate in workplace safety procedures | Elective |
| BSBCMN213A | Produce simple word processed documents | Elective |
| BSBCMN214A | Create and use simple spreadsheets | Elective |
| BSBCMN215A | Participate in environmental work practices | Elective |
| BSBCMN302A | Organise personal work priorities and development | Elective |
| BSBCMN308A | Maintain financial records | Elective |
| BSBCMN309A | Recommend products and services | Elective |
| BSBCMN310A | Deliver and monitor a service to customers | Elective |
| BSBCMN311A | Maintain workplace safety | Elective |
| BSBCMN312A | Support innovation and change | Elective |
| Stage 2 | ||
| BSBSLS301A | Develop product knowledge | Core |
| BSBSLS302A | Identify sales prospects | Core |
| BSBSLS303A | Present a sales solution | Core |
| BSBSLS304A | Secure prospect commitment | Core |
| BSBSLS305A | Support post sale activities | Core |
| BSBSLS306A | Self-manage sales performance | Elective |
Please note: Units displayed in each stage are in alphabetical order and not in order of course delivery.
Certificate IV in Business (Human Resources)
BSB40801 - 40 weeks (CRICOS 50 weeks)
This diverse course covers formal policy areas such as occupational health and safety (OHS) and equal employment opportunity, and the issues of recruitment, performance appraisal, remuneration, job satisfaction, career planning and staff development. Students will develop a solid foundation of the primary principles and functions of human resources and a practical understanding of how to apply those principles in the workplace.
(CRICOS Course Codes: Melbourne 047554M, Sydney 060598A)
| Unit Code | Unit of Competency | Core/Elective |
| Stage 1 | ||
| BSBCMN201A | Work effectively in a business environment | Elective |
| BSBCMN202A | Organise and complete daily work activities | Elective |
| BSBCMN203A | Communicate in the workplace | Elective |
| BSBCMN204A | Work effectively with others | Elective |
| BSBCMN207A | Prepare and process financial/business documents | Elective |
| BSBCMN208A | Deliver a service to customers | Elective |
| BSBCMN209A | Provide information to clients | Elective |
| BSBCMN210A | Implement improved work practices | Elective |
| BSBCMN211A | Participate in workplace safety procedures | Elective |
| BSBCMN213A | Produce simple word processed documents | Elective |
| BSBCMN214A | Create and use simple spreadsheets | Elective |
| BSBCMN215A | Participate in environmental work practices | Elective |
| BSBCMN302A | Organise personal work priorities and development | Elective |
| BSBCMN308A | Maintain financial records | Elective |
| BSBCMN309A | Recommend products and services | Elective |
| BSBCMN310A | Deliver and monitor a service to customers | Elective |
| BSBCMN311A | Maintain workplace safety | Elective |
| BSBCMN312A | Support innovation and change | Elective |
| Stage 2 | ||
| BSBSLS301A | Develop product knowledge | Elective |
| BSBSLS302A | Identify sales prospects | Elective |
| BSBSLS303A | Present a sales solution | Elective |
| BSBSLS304A | Secure prospect commitment | Elective |
| BSBSLS305A | Support post sale activities | Elective |
| BSBSLS306A | Self-manage sales performance | Elective |
| Stage 3 | ||
| BSBCMN408A | Report on financial activity | Elective |
| BSBCMN410A | Coordinate implementation of customer service strategies | Elective |
| BSBCMN412A | Promote innovation and change | Elective |
| BSBHR402A | Recruit and select personnel | Core |
| BSBHR403A | Process human resource documents and inquiries | Core |
| BSBHR404A | Coordinate human resource services | Core |
| Stage 4 | ||
| BSBHR401A | Administer human resource systems | Core |
| BSBMKG302A | Identify market opportunities | Core |
| BSBMKG402A | Analyse consumer behaviour for specific markets | Core |
| BSBMKG405A | Implement and monitor marketing activities | Core |
| BSBMKG501A | Evaluate marketing opportunities | Elective |
Please Note: Units displayed in each stage are in alphabetical order and not in order of course delivery.
Diploma of Business (Human Resources)
BSB50801 - 50 weeks (CRICOS 62 weeks)
This course is specially designed for those interested in the administration of human resources, training, recruitment selection, employee benefits and occupational health and safety. The course delivers an overview of the HR discipline and the recruitment industry.
(CRICOS Course Codes: Melbourne 047548J, Sydney 060603J)
| Unit Code | Unit of Competency | Core/Elective |
| Stage 1 | ||
| BSBCMN201A | Work effectively in a business environment | Elective |
| BSBCMN202A | Organise and complete daily work activities | Elective |
| BSBCMN203A | Communicate in the workplace | Elective |
| BSBCMN204A | Work effectively with others | Elective |
| BSBCMN207A | Prepare and process financial/business documents | Elective |
| BSBCMN208A | Deliver a service to customers | Elective |
| BSBCMN209A | Provide information to clients | Elective |
| BSBCMN210A | Implement improved work practices | Elective |
| BSBCMN211A | Participate in workplace safety procedures | Elective |
| BSBCMN213A | Produce simple word processed documents | Elective |
| BSBCMN214A | Create and use simple spreadsheets | Elective |
| BSBCMN215A | Participate in environmental work practices | Elective |
| BSBCMN302A | Organise personal work priorities and development | Elective |
| BSBCMN308A | Maintain financial records | Elective |
| BSBCMN309A | Recommend products and services | Elective |
| BSBCMN310A | Deliver and monitor a service to customers | Elective |
| BSBCMN311A | Maintain workplace safety | Elective |
| BSBCMN312A | Support innovation and change | Elective |
| Stage 2 | ||
| BSBSLS301A | Develop product knowledge | Elective |
| BSBSLS302A | Identify sales prospects | Elective |
| BSBSLS303A | Present a sales solution | Elective |
| BSBSLS304A | Secure prospect commitment | Elective |
| BSBSLS305A | Support post sale activities | Elective |
| BSBSLS306A | Self-manage sales performance | Elective |
| Stage 3 | ||
| BSBCMN408A | Report on financial activity | Elective |
| BSBCMN410A | Coordinate implementation of customer service strategies | Elective |
| BSBCMN412A | Promote innovation and change | Elective |
| BSBHR402A | Recruit and select personnel | Elective |
| BSBHR403A | Process human resource documents and inquiries | Elective |
| BSBHR404A | Coordinate human resource services | Elective |
| Stage 4 | ||
| BSBHR401A | Administer human resource systems | Elective |
| BSBMKG302A | Identify market opportunities | Elective |
| BSBMKG402A | Analyse consumer behaviour for specific markets | Elective |
| BSBMKG405A | Implement and monitor marketing activities | Elective |
| BSBMKG501A | Evaluate marketing opportunities | Elective |
| Stage 5 | ||
| BSBHR502A | Manage human resource management information systems | Core |
| BSBHR503A | Manage performance management systems | Core |
| BSBHR504A | Manage industrial relations policies and processes | Core |
| BSBHR505A | Manage remuneration and employee benefits | Core |
| BSBHR506A | Manage recruitment, selection and induction processes | Core |
| BSBHR507A | Manage separation/termination | Elective |
Please Note: Units displayed in each stage are in alphabetical order and not in order of course delivery.
Advanced Diploma of Business (Human Resources)
BSB60301 - 60 weeks (CRICOS 78 weeks)
This qualification focuses on change management and addresses the major issues affecting today’s HR manager including staff morale, risk management and team building. Students learn how to develop, implement and review strategic plans for human resource departments.
(CRICOS Course Codes: Melbourne 047552B, Sydney 060589B)
| Unit Code | Unit of Competency | Core/Elective |
| Stage 1 | ||
| BSBCMN201A | Work effectively in a business environment | Elective |
| BSBCMN202A | Organise and complete daily work activities | Elective |
| BSBCMN203A | Communicate in the workplace | Elective |
| BSBCMN204A | Work effectively with others | Elective |
| BSBCMN207A | Prepare and process financial/business documents | Elective |
| BSBCMN208A | Deliver a service to customers | Elective |
| BSBCMN209A | Provide information to clients | Elective |
| BSBCMN210A | Implement improved work practices | Elective |
| BSBCMN211A | Participate in workplace safety procedures | Elective |
| BSBCMN213A | Produce simple word processed documents | Elective |
| BSBCMN214A | Create and use simple spreadsheets | Elective |
| BSBCMN215A | Participate in environmental work practices | Elective |
| BSBCMN302A | Organise personal work priorities and development | Elective |
| BSBCMN308A | Maintain financial records | Elective |
| BSBCMN309A | Recommend products and services | Elective |
| BSBCMN310A | Deliver and monitor a service to customers | Elective |
| BSBCMN311A | Maintain workplace safety | Elective |
| BSBCMN312A | Support innovation and change | Elective |
| Stage 2 | ||
| BSBSLS301A | Develop product knowledge | Elective |
| BSBSLS302A | Identify sales prospects | Elective |
| BSBSLS303A | Present a sales solution | Elective |
| BSBSLS304A | Secure prospect commitment | Elective |
| BSBSLS305A | Support post sale activities | Elective |
| BSBSLS306A | Self-manage sales performance | Elective |
| Stage 3 | ||
| BSBCMN408A | Report on financial activity | Elective |
| BSBCMN410A | Coordinate implementation of customer service strategies | Elective |
| BSBCMN412A | Promote innovation and change | Elective |
| BSBHR402A | Recruit and select personnel | Elective |
| BSBHR403A | Process human resource documents and inquiries | Elective |
| BSBHR404A | Coordinate human resource services | Elective |
| Stage 4 | ||
| BSBHR401A | Administer human resource systems | Elective |
| BSBMKG302A | Identify market opportunities | Elective |
| BSBMKG402A | Analyse consumer behaviour for specific markets | Elective |
| BSBMKG405A | Implement and monitor marketing activities | Elective |
| BSBMKG501A | Evaluate marketing opportunities | Elective |
| Stage 5 | ||
| BSBHR502A | Manage human resource management information systems | Elective |
| BSBHR503A | Manage performance management systems | Elective |
| BSBHR504A | Manage industrial relations policies and processes | Elective |
| BSBHR505A | Manage remuneration and employee benefits | Elective |
| BSBHR506A | Manage recruitment, selection and induction processes | Elective |
| BSBHR507A | Manage separation/termination | Elective |
| Stage 6 | ||
| BSBHR601A | Manage change | Core |
| BSBHR602A | Manage human resource strategic planning | Core |
| BSBHR603A | Contribute to organisation development | Core |
| BSBHR604A | Manage employee relations | Core |
| BSBHR605A | Contribute to organisation design | Core |
| BSBMGT603A | Review and develop business plans | Elective |
| BSBMGT606A | Manage customer focus | Elective |
Please note: Units displayed in each stage are in alphabetical order and not in order of course delivery.